L1 Backup Engineer
| Published Date : Apr 24, 2024 Category : Jobs » Engineering Jobs Location : Maharashtra » Mumbai
Description : JOB DESCRIPTION FOR System Engineer L1 Title: System Engineer L1 Open Positions: 1 Work Location: Ghatkopar, Mumbai Work Timings: General Shift Responsibilities: Understanding of Ticket process & SLAs-Incidents/service requests & FCR.Responsible for troubleshooting of desktop, laptop, printer, scanner, etc. and facilitate in trouble shooting of server or network related issues in coordination of core team / principle vendors.Providing technical support, including identifying problem incidents with their subsequent resolutions.Assembling computers and Maintaining company peripheral desktop and network devices regularly, including printers and scanners.Creating Profiles to users for customizing desktop settings.Ensuring functionality of desktop systems throughout departments through... |