Technical Support Engineer

Description : What will you do? Self-initiation, you should be able to work independently with little supervision. You should have excellent analytical and problem-solving skills. Strong verbal and written communication skills. The ability to work under pressure. Good interpersonal skills. Taking ownership of customer issues reported and seeing problems through to resolution. Researching, diagnosing, troubleshooting and identifying solutions to resolve issues. Following standard procedures and collaborate with cross functional teams for proper escalation of unresolved issues to the appropriate internal teams. Experience working with enterprise customers and complex technical environments. Document technical knowledge in the form of notes and manuals. What you must have? Databases Operations Management...