Accounts Receivable Associate

Description : * Perform pre-call analysis and check status by calling the payer or using IVR or web portal services * Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference * Record after-call actions and perform post call analysis for the claim follow-up * Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client''s systems, interpret explanation of benefits received etc prior to making the call * Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for...