L1 Engineer
| Published Date : May 25, 2024 Category : Jobs » Engineering Jobs Location : Maharashtra » Mumbai
Description : Experience: 0.6 to 5 yearsQualification: Any Graduate/Any Post-Graduate/HSC+DiplomaNotice Period: Max upto 30 daysJob Location: Charni Rd(Reliance H.N. Hospital) Job Description Details:- a. Understanding of Ticket process & SLAs-Incidents/service requests & FCR. b. He will be responsible for troubleshooting of desktop, laptop, printer, scanner, etc. and facilitate troubleshooting of server or network related issues in coordination of core team / principal vendors. c. Providing technical support, including identifying problem incidents with their subsequent resolutions. d. Assembling computers and Maintaining company peripheral desktop and network devices regularly, including printers and scanners. e. Creating Profiles to users for customizing desktop settings. f. Ensuring functionality... |